Manager, Insights
- Full-time
- Business Segment: Personal & Private Banking
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To provide customer, account, transactional and geographic insights for specific projects within Segment that will directly support their strategic and tactical initiatives. This spans across all segments, regions and products. To deliver high-impact and data-driven strategies and business cases proactively (based on opportunity assessed) and reactively (driven by segment).
Qualifications
Type of Qualification: First Degree
Field of Study: Finance and Accounting
Type of Qualification: First Degree
Field of Study: Mathematical Sciences
Experience Required
Personalisation, CHNW
Personal and Private Banking
5-7 years
Previous experience in knowledge discovery / data mining and customer intelligence role within a financial institution. Experience in analytics or product / segment roles associated with monitoring and managing customer behaviours and trends. Experience in translating analytical outputs into business deliverables preferably in a consulting type environment.
Additional Information
Behavioural Competencies:
- Challenging Ideas
- Convincing People
- Directing People
- Embracing Change
- Establishing Rapport
- Generating Ideas
- Impressing People
- Inviting Feedback
- Making Decisions
- Providing Insights
- Showing Composure
- Team Working
Technical Competencies:
- Business Process Design
- Change Management (HR)
- Data Analysis
- Data Measurement
- Project Management (Project Mgmt)
- Root Cause Analysis