Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

As the Team Leader of Deceased Estates, your primary responsibilities will include:

1. Providing comprehensive administrative support and file management for the Business Support and Recoveries teams, including managing vendor relationships and monitoring key performance indicators.
2. Ensuring compliance with banking regulations and internal requirements in deceased estate management, while identifying and implementing process improvements.

This role requires a detail-oriented individual with strong analytical skills, leadership experience, and a commitment to maintaining the highest standards of professionalism in sensitive matters.

Essential Qualifications:

• Diploma or Degree in Banking, Risk Management, or a related field
• Minimum 3-4 years of experience in Credit Risk within the Personal and Private Banking sector
• Demonstrable expertise in Risk & Corporate Affairs
• Proven track record in a Debt Collecting environment
• Substantial leadership experience

Preferred Qualifications:

• Additional certifications in Risk Management or Banking
• Experience in process improvement and operational efficiency

The successful candidate must possess a comprehensive understanding of the banking industry, demonstrate unwavering commitment to ethical practices, and exhibit the capacity to lead a team in a high-pressure environment. Only those who meet these stringent criteria will be considered for this critical role.

Behavioural Competencies:

• Articulating Information
• Checking Details
• Convincing People
• Developing Expertise
• Directing People
• Embracing Change
• Exploring Possibilities
• Following Procedures
• Interpreting Data
• Meeting Timescales
• Taking Action
• Team Working

Technical Competencies:

• Compliance
• Financial Industry Regulatory Framework
• Legal Compliance
• Promote Good Governance, Risk & Control
• Research & Information Gathering
• Risk Management