Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services   offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

The Salesforce Technical Lead is responsible for driving the delivery of solutions that align with business needs. This includes scoping, planning, designing, and executing end-to-end Salesforce solutions within defined standards and timelines. The role involves interpreting business requirements, defining technical tasks, developing high-quality software, conducting comprehensive testing, and resolving technical issues. Additionally, the Technical Lead will manage and mentor Software and Quality Engineers across delivery teams, fostering the development of engineering capabilities

 Qualification & Skills: 

• A First Degree in IT, Computer Science or a related field
• Salesforce, along with other industry-recognised certifications, would be advantageous
• Strong communication and interpersonal skills, with the ability to engage with both technical and non-technical stakeholders
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues

Experience Required :

• 7 – 10 years’ experience in a technical role, preferably within Salesforce
• Proven Experience in Salesforce development, architecture, and integration
• Deep knowledge of Salesforce platform features including Sales Cloud, Service Cloud, Marketing Cloud
• Experience leading Salesforce implementations and managing technical teams

Key Outputs :

• Lead the end-to-end delivery of Salesforce projects, from scoping and design to implementation and testing, ensuring timely and quality delivery.
• Ensure Salesforce solutions are aligned with business needs and technical best practices.
• Lead, guide and mentor a team of developers and provide technical direction and guidance.
• Foster a collaborative and innovative team environment, promoting knowledge sharing and continuous improvement.
• Oversee the design and architecture of Salesforce solutions, ensuring alignment with business needs and technical best practices.
• Ensure platform stability by identifying and managing risks, implementing preventive measures, and monitoring system performance to maintain reliable and secure solutions.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interpreting Data
• Managing Tasks
• Producing Output
• Taking Action
• Team Working

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Delivery (CD)
• Continuous Deployment
• Continuous Integration (CI)
• Core Systems
• Data Engineering
• Design Thinking
• Error Budgets
• Incident Response
• Infrastructure as Code (IaC)
• Microservices
• Non-abstract Large System Design (NALSD)
• Observability (Application and Web Analytics)
• Platform Engineering
• Policy as Code
• Post-incidence Analysis
• Reliability and Resilience
• Security Engineering
• Service Level Management
• Software Engineering Methods
• Software Engineering Tools
• Software Foundations
• System Integration
• Test-driven Design (TDD)
• Threat Modelling

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