Team Manager - Sales Coach
- Full-time
Company Description
Sutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
Managers in this role get to:
- Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.
- Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.
- Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.
- Shape Sales Strategy: Design and implement innovative sales strategies aligned with our company’s vision and goals.
- Inspire Excellence: Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.
- Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.
- Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.
Qualifications
Our most successful candidates will have:
- A Bachelor’s degree in business or a related field (an MBA is a plus).
- 3-5+ years of proven success in a similar role within a relevant industry.
- 2+ years of team management experience, with a focus on driving performance, goal-setting, and accountability.
- A talent for mentoring and developing teams, providing constructive feedback, and fostering continuous improvement.
- Excellent communication skills, with a focus on listening, clarity, and collaboration.
- Proficiency in using data-driven insights, CRM tools, and problem-solving to make informed decisions.
- Experience in strategic planning, aligning team efforts with broader business objectives for long-term success.
- A track record of handling challenges with resilience and adaptability.
- A strong commitment to customer satisfaction and relationship-building.
Additional Information
All your information will be kept confidential according to EEO guidelines.