Associate Manager - Talent Acquisition

  • Full-time

Company Description

Sutherland is seeking a dynamic and intuitive person to join us as an Associate Manager - Talent Acquisition. We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Key Responsibilities:

  • Lead the team of recruiters to engage all generated leads from different online and referral channels.
  • Ensure hiring procedures for all levels follow Sutherland and Government policies.
  • Work with Talent Acquisition Sourcing, Operation, and Shared Services Teams to ensure that job requirements and expectations are clearly understood, and talents are assessed against appropriate criteria.
  • Ensures a positive candidate experience by constantly seeking ways to improve the content, methodology, delivery, and process.
  • Respond to and support organizational challenges.
  • Ensure a positive candidate experience and candidates endorsed by the sourcing team are interviewed in real-time.
  • Ensures a positive new hire on-boarding experience by constantly seeking ways to improve the curriculum, content, methodology, delivery, and process.

Qualifications

Requirements:

  • Bachelor’s degree in related field from a four-year college or university.
  • Minimum of 2 years BPO experience in the same capacity.
  • Must have proficiency with various MS Office Suite including Power BI, Microsoft Word, Excel, and Power Point.
  • Proficient planning, time management, and decision-making skills.
  • Can communicate effectively and professionally with internal and external stakeholders.
  • Demonstrates ability to think and act strategically, with the ability to anticipate trends and assess consequences accurately.
  • Maintains a high degree of confidentiality and professionalism.
  • Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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