The University of Auckland is New Zealand’s leading university.  We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

Te Whiwhinga mahi | The opportunity

We are looking for candidates to submit their expression of interest to register in our Temp Pool for temporary Reception roles across the University.

The length of agreement could be for 4 weeks or a couple of months in length with both full and part-time hours, depending on the reason for the temp request.

Dependent on the role, tasks of a temp can include:

• Meeting and greeting visitors
• Responding to queries both internally and externally
• Screening forms/questionnaires as students/visitors come in
• Booking couriers and organising catering
• Use management systems
• Creating invoices
• Scanning, filing and photocopying
• Fielding and transferring phone calls
• Monitoring departmental Outlook inbox
• Assisting a team through a range of administrative

He kōrero mōu | About you

We are looking for someone who genuinely enjoys supporting others and make their day easier. In addition, the following experience and skills are ideal: 

• With at least one to two years proven experience in customer service or front desk
• Experience working under pressure and fast-paced environment
• Ability to hit the ground running and can work independently
• Organised, good attention to detail and ability to prioritise competing demands
• A people-person- someone who is friendly and comfortable in communicating with a diverse range of stakeholders
• Great interpersonal skills, a positive attitude and a mature approach to questions/conversations
• Strong computer literacy, with the ability to learn new systems with ease

If you are available immediately and possess the skills and experience, please send through your CV in MS Word format complete with a cover letter indicating your preference for full-time or part-time hours.  For part-time hours, preference will be given to someone who is available in the morning shifts.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz