Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

Academic Services provides leadership and excellence in academic administration services to internal and external stakeholders. Services are delivered in partnership with faculties and supported by a customer service and process governance framework.

Te Whiwhinga mahi | The opportunity

The Student Services Function Review was tasked with designing a new service delivery model for the student services function that provides the building blocks for student success. This went live in April 2022 and the focus is now on the transition to the new model. We are on the search for an Internal Communications Advisor to join our team on a full time, permanent basis. The role will work with our transition manager to support communications needs of the function and deliver communications plans that support understanding and implementation of key changes and service improvements over the next year. Create content for different initiatives across the business whilst ensuring they meet organisational needs. Along with this, stakeholder management is going to be key, working in this role will mean developing and maintain these relationships to create outcomes.

A few other responsibilities are:

• Ability to develop strategic communications plans for multiple audiences. i.e. objectives, key messages, timing, channels and detailed roll-out plan.
• Interpret and translate information so it is relevant for the audience
• Ensure all content is on brand, consistent in terms of style, quality and tone of voice and optimised for search

This is a Full Time role 37.5 hours per week on a permanent basis. The salary range for this role is $64,600 – $79,800 per annum depending on experience and qualifications.

For more detailed information, please refer to the Position Description.

He kōrero mōu | About you

Our ideal candidate will be creative and have strong organisation and time management skills along with strong attention to detail. Using your strong written and verbal communication skills, negotiating and influencing will come as second nature.

Along with this you will have:

• Tertiary qualification in journalism, publishing or editing.
• 3-4 years’ experience in SEM, SEO, web analytics and social media.
• At least five years’ experience in writing, editing and publishing, including writing for the web.
• Strong interpersonal skills.
• Ability to problem solve.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 18 August 2022 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Suhayl Mohammed via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Overseas Applicants

In response to COVID-19 the New Zealand Government imposed travel restrictions but have recently announced a five-step plan for a phased border re-opening. This phased re-opening will take some time and this may alter the nature of the standard interview process for offshore candidates, particularly at the on-site interview stage. To see how this might affect your application and for more information and updates on the border restrictions and phased re-opening, please visit the Immigration New Zealand website or the New Zealand Government's official Covid-19 website.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz