We are searching for a full-time permanent weekend Receptionist to the team of our newest residence, Carlaw Park Student Village.

The Receptionist will provide general administrative and reception services for Accommodation and form part of the “face” of Accommodation for visiting students, families and key stakeholders. Receptionists provide professional and customer focussed reception service for Accommodation, directing and referring enquiries from staff, students and the public as appropriate.

This role includes general administrative support to residents, including meeting couriers, upkeep and maintenance of photocopier and other related supplies, receiving and routing calls as appropriate, front desk support, reception support to events taking place in the faculties, liaising payment arrears and refunds with residents and doing bank reconciliations. 

Our ideal candidate

We are looking for someone who can deliver a high standard of service, and can also provide reliable, efficient and accurate execution of the reception duties in an Accommodation workplace. We are seeking applicants who are motivated self-starters who can work autonomously with the following qualifications, skills, knowledge and experience:

• National Certificate of Educational Achievement Level 2 and/ or Vocational qualification in a related subject
• Administrative role experience is essential and preference will be given to those with an of the tertiary education sector
• Knowledge and a basic understanding of CRM and databases
• Excellent customer service with good public relations and communication skills

About us

The University of Auckland’s Ngā Wharenoho – Accommodation department is growing. This year we opened Australasia’s largest catered first-year Hall - Waipārūrū Hall. This has increased our offering to accommodate over 4300 students. Our primary goal is to build and nurture a safe, supportive, enjoyable community for our student residents.

Our values:

• Whakawhanaungatanga / Engagement: Helpful, Can-do, Responsive
• Tautoko / Support: Caring, Supportive, Respectful
• Ngangahau / Vibrancy: Active, Vibrant, Fun
• Auaha / Innovation: Open, Questioning, Challenging
• Ngākau pono / Integrity: Responsible, Principled, Resilient

Why work with us

The University of Auckland is committed to providing an excellent working environment through:

• 5 weeks annual leave (pro-rated)
• Career development programmes

We also offer a company superannuation scheme, discounted car parking, a generous parental leave allowance, discounted childcare and a number of other discounts on internal and external services.

For more information, please visit Staff Benefits.

Apply

Applications should be submitted online, before the closing date of Monday 15th August 2022 and include an up-to-date CV and cover letter,

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz