The opportunity | Te Whiwhinga mahi

Utilise your analysis and advanced data visualisation skills, to bring data to life for Faculty and Student Services leaders.

Reporting into the Planning & Information Office, you will be able to bridge the gap between an in-depth understanding of the information needed and our solution specialists supporting the design, development and operations of vital Business Intelligence and IT systems.

The Faculty/Student Services Insights Analyst roles are focused on the strategic, tactical and operational information needs of the University.  The roles will meet the information needs of senior Faculty and Student Services staff, and their stakeholders, through understanding, enhancing, and drawing actionable insights from related information available in the University’s Data and Analytics platform. 

Please note there are multiple Insights Analyst roles available across Faculties and Student Services.

For more detailed information, please refer to the Position Description.

About the team | Mō tō mātou rōpū

The Planning and Information Office (PIO) is the unit within the University that leads and coordinates strategic and operational planning for the University. This is achieved by providing a range of information, support and advice, including the provision of strategic, tactical and operational information; monitoring and assessing the institution’s performance; coordinating the planning process and developing; data science, data governance and maintaining the University’s repositories of business information.

You can read more here.

This is an excellent opportunity to make your mark on a new team by both shaping and enhancing the delivery of mana-enhancing services within select faculties.

About you | He kōrero mōu

Insightful and confident, you will be able to apply your skills and knowledge to undertake valuable analysis and provide insights into diverse operational activities.

Comfortable working independently as well as partnering with a variety of stakeholders at both strategic and operational levels, you will be adept at tailoring your analysis and reporting to provide optimal value for the respective audiences. You will need to provide analyst services supporting accessibility and interpretation for critical information needs across a range of stakeholders, including supporting senior leaders.

You will excel at combining your critical thinking and analytical capability with contextual knowledge of business processes and systems, in order to derive insights and communicate the story within the data. You will be a champion of continuous improvement and a team player, contributing to the evolution of the network of analysts and information specialists into a thriving and supportive community of practise.

Your dedication to growth and learning, will be seen in the way you find creative solutions by applying test-and-learn principles and in the maturity of your knowledge management and knowledge sharing practises.

Important Skills | Nga Pūkenga Motuhake

• Excellence in working with stakeholders to understand business context and provide interpretation of reporting in the form of actionable insights
• Demonstrated experience utilising analytics and reporting methodologies to identify and communicate areas of concern or improvements opportunities to diverse stakeholders
• Familiarity with Customer Experience software such as Oracle Service Cloud;
• Ability to bridge the gap between solution experts like technology-centred Business Intelligence teams or Data Science teams and the key stakeholders whose information needs are critical to value generation
• Excellence in data visualisation using business intelligence tools such as MicroStrategy, PowerBI or similar

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university, with internationally leading research initiatives, across eight diverse faculties and two research institutes. We employ more than 5400 academic and professional staff to support over 45,000 students, making us one of NZ’s largest employers.

Our mission and values place a strong emphasis on both our student body and our scholarly community, and we work with both community and enterprise to advance the well-being of the peoples of Auckland and New Zealand, with a clear commitment to pursuing sustainability.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information please visit Staff Benefits

How to apply | Me pēhea te tuku tono

Applications must be submitted online, by the closing date of 3rd April 2022 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Scott Sealey, BI Relationship Manager via [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz