Do you want to be part of our successful business, supporting the communications function for Turner & Townsend in Canada?  We are looking for a talented Business Generation Manager to support our Growth in Western Canada

Turner & Townsend is an independent professional services company specializing in project management and consulting across the real estate, infrastructure, and natural resources sectors, with 112 offices in 45 countries. We are industry leaders focused on delivering advanced construction planning solutions, better business outcomes, and enhanced customer experiences to the world’s largest and most notable projects. Advising a prestigious roster of clients across infrastructure, energy, natural resources and real estate, we aim high and deliver exceptional outcomes.

We build projects that increase economic and social mobility, enable new technology and innovation, and improve the quality of life in the communities where we live and work. We’re passionate about making the difference. It could be the hospital they work in, the railway they travel on every day, the energy that powers their car, and the data center they depend on to send an e-mail…we offer the power to move you forward in unexpected, exciting ways!

That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a safer and more prosperous society. Our team is dynamic, innovative and client-focused. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver.  As a result our people get to work on some of the most exciting projects in the world.

This goes beyond ‘simply’ commercial and technical delivery. Our goal is for everyone involved in a project―clients, suppliers, local people, and our own teams—to come away having had inspiring experiences. We love what we do, who we work with and are committed to building a better tomorrow. We are an adaptive and innovative organization, committed to leveraging the full potential of our people. We lead a culture that celebrates and enables individual difference in all its forms and strive to ensure our values permeate everything we do.

Who are you?

You are an experienced Proposals Manager/Business Generation Manager  with 7+ years minimum post-graduate experience looking for the next step or are currently undertaking a similar role in a similar environment. 

Working closely with our Directors and wider team, senior leadership across North America, and other Turner & Townsend colleagues, the Proposals Manager- Canada will be responsible for developing, planning and implementing a marketing and business development program to expand Turner & Townsend’s brand profile and market share within the region. The role can be based in our Calgary or Vancouver office with a hybrid working model.

To be successful, the incumbent must be able to demonstrate a sound understanding of marketing and communications planning, effectively lead the proposal/bid preparation process, and demonstrate strong project management skills. The professional will nurture highly collaborative internal client relationships with segment/service line professionals and SMEs to drive an integrated approach.

• Promote and lead Turner & Townsend’s ‘Bid to Win’ process for all pursuits within all offices in Canada, ensuring engaged participation from directors and SMEs to achieve a high-quality deliverable.
• Partner with client-facing professionals to develop winning marketing strategies for new business development – supporting the strategy, development and production of custom proposals, bids, presentations, and other client deliverables.
• Compile and vet existing materials and draft original content for proposals and client materials, identifying compelling copy, themes/concepts and salient points that demonstrate value and expertise.
• Provide overall creative design direction, while adhering to corporate design/branding standards.
• Create eye-catching graphics that translate complex processes and approaches into easy-to-understand images and charts.
• Control deliverables from inception to delivery and communicate successfully with internal team during the lifecycle of an assignment to ensure compliance with deadlines and requirements. 
• Support key client/account management programs, working closely with the key client leads on localized marketing plans and cross-selling opportunities aligned with project/revenue targets.
• Ensure client care interviews take place and are logged into our systems.

Marketing planning:

• Support with the  business development planning process, and align it with North America plan; facilitate the implementation of the strategy within the West Coast offices.
• Advise technical teams on the right marketing activities to achieve their objectives; develop and maintain marketing strategies for current and future clients.

Market intelligence and content management:

• Support the production of marketing materials for relevant in-region execution of global campaigns and the development of localized copy for marketing collateral and Turner & Townsend global publications.
• Provide hands-on drafting and project management support for the development of a wide range of sales and marketing materials, including case studies, capability documents, service descriptions, team CVs/resumes, etc.
• Contribute best-in-class materials, content and final deliverables to internal content repositories (CMS).
• Support internal marketing initiatives and respond to requests for new marketing material and resources. 

Reporting:

• Manage the various business development and client databases (e.g., CMD) at the local level, ensuring staff are aware of them, using them properly and that the data within them is accurate.
• Contribute to regional-level Board reports, performance reviews and summaries, as needed.
• Provide ongoing reporting and tracking of business development and marketing performance as directed.

Other:

• Act as guardian of the Turner & Townsend brand ensuring consistency across the region.
• Champion global/North America programs, deliverables and initiatives across the region.
• Quality controls: Ensure all work is performed on time, cost effectively and according to Turner & Townsend’s high-quality standards.
• Complete marketing/BG inductions with all new staff, making them aware of regional strategy, tools, platforms, and resources.
• Assist regional and global business generation and marketing teams, as needed.

Key Skills and Knowledge

• Bachelor’s degree in Business, Marketing, Communications, Journalism, or the equivalent in prior marketing and business development experience.
• Minimum of 7 years of experience across both bid management and corporate marketing/communications, preferably within the construction consultancy, advisory, legal, architecture, or real estate industries.
• A comprehensive knowledge of the construction consultancy/advisory business that adds value or strategically enhances deliverables and initiatives.
• An ability to identify critical messages and unique selling points, and clearly and effectively communicate them, and to modify standard text to meet the specific requirements of each new assignment.
• An ability to contribute strategic concepts for business and project initiatives and successfully execute those concepts.
• Excellent project management, organizational and problem solving skills, with a proven ability to implement/enforce procedures and to influence at all levels.
• Should be a self-starter and possess a strong ability to handle multiple projects simultaneously to tight deadlines, with an ability to work in a highly collaborative team environment.
• Superior written, analytical and oral communications skills; very detail oriented with an eye for design and graphics.
• Creative thinker with an ability to communicate complex ideas in a simple way, both written and verbally.
• Proactive senior-level performer displaying the utmost in integrity, with a solid work ethic.
• An ability to demonstrate consistently the expectations outlined in Turner & Townsend’s Model of Excellence.
• Strong PC skills required. As bids/proposals are drafted in PowerPoint, expertise in this software is mandatory. Expert in the use of Microsoft Office package, especially MSWord, Excel and Power Point. Creative Suite proficiency desirable. 

Turner & Townsend is a leading independent professional services company specializing in program management, project management, cost management and consulting across the property, infrastructure and natural resources sectors. With 108 offices in 45 countries, we draw on our extensive global and industry experience to manage risk while maximizing value and performance during the construction and operation of our clients’ assets. We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application.

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