Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. With over 70% of our staff identifying as people of color, we exemplify diversity, equity, and inclusion. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!

This role leads and supports critical strategic, operational, and cultural work across Uncommon and particularly within the central office. The Senior Manager will lead daily operations and facilities management for Uncommon’s central office, ensuring service-oriented support of central office staff and delivery of operational excellence. As a project manager and member of the Central Office Operations Team, you will work with leaders from across the organization to further Uncommon’s mission and our vision for the central office with a focus on strengthening the quality and efficiency of central teams’ delivery of excellent services to schools.

Duties and Responsibilities:

Operations & Cultural Leadership

• Manage an Office Manager and Receptionist to:
  • Manage daily operations and facilities management of Uncommon’s 24,000 sq ft central office
  • Ensure all front desk inquiries are addressed in line with Uncommon’s high expectations around employee support
  • Develop professionally through coaching and feedback
• Strengthen Central Office culture through design and implementation of both daily operations and strategic initiatives, as well as serving as an active culture carrier and leader, including:
  • Leading planning and execution of Central Office staff meetings
  • Overseeing communication vehicles
  • Developing and monitoring culture plans 
• Improve efficiency and impact through management of relationships with IT, vendor services, and building management
• Develop and manage $.5MM budget in accordance with organizational and team priorities
• Partner with Senior Director of Central Office Operations and Chief of Operations on strategic and annual planning for central office team operations
• Represent central office on cross-functional teams - e.g. related to health and safety, communications, etc.

Strategic Planning, Operational Effectiveness, Leadership Support & Project Management

• Play an instrumental role in running strategic and annual planning processes for 20 central office teams
• Develop systems and support measurement of Central Office effectiveness 
• Develop and manage tools to support project roll-out, execution, and monitoring (e.g., project plans, dashboard, key performance indicators, templates, etc.)
• Lead and execute on strategic projects, including spearheading cross-functional work, conducting research, providing analysis and developing recommendations that move senior stakeholders to make decisions and drive toward action
• Conduct research on key internal & external topics for key workstreams
• Perform analysis to identify trends and tee up data-driven recommendations
• Provide support for Uncommon’s leadership meetings, including developing a scope and sequence, assembling materials, and summarizing meeting content and action steps

• 8 years of overall work experience; 5-6 years of directly related experience
• BA required
• Budget monitoring 
• Strong project management as well as time and task management skills, enabling multiple projects to be completed on time
• Operational mindset and ability to create systems and processes designed to achieve consistent excellence
• Eagerness to roll up your sleeves and contribute to Uncommon’s mission and vision for the central office through tasks big and small
• Ability to build relationships and work effectively across teams and with diverse stakeholders
• Highly organized with strong attention to detail
• Excellent and creative problem-solving and critical thinking skills
• Willingness to serve as an on-the-ground culture carrier and leader
• Ability to learn quickly, to pivot when needed, and to be effective in a fast-paced, dynamic environment
• Ability to structure complicated information to facilitate effective decision-making and process improvement
• Excellent communication skills

Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.

Compensation

Compensation for this role is between $104,800 to $123,300. 

Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. If you meet all job description requirements you will likely receive an offer between $104,800 and $111,000. 

Benefits

• 19 days of paid time off
• 3 weeks of paid Winter and Summer org-wide holidays
• Comprehensive Health, Dental, and Vision insurance plans
• 403(b) retirement savings program + employer match
• Paid leave of absence options (parental, medical, disability, etc.)
• Mental health and counseling support + wellness benefits
• Pre-tax flexible spending, dependent care, and health saving accounts

*A detailed list of all benefits is located HERE.

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].