Field Service Representative (Lab Focus)

  • Full-time
  • Contract type: Standard

Company Description

Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!

Job Description

Field Service Representative - Lab
Job Summary - The Field Service Representative position is responsible for performing
laboratory analysis and making operational adjustments and recommendations (chemical
dosing) in the field based on laboratory analysis data. This role directly supports operations and the overall compliance and treatment process at an industrial wastewater treatment facility.

Duties & Responsibilities
 Prepare, organize, and maintain inspection records and logbooks as required.
 Follow written analytical procedures for testing of customer solution samples including
Plating tests, Volumetric and Gravimetric analysis, Instrumental analysis, etc.
 Perform the setup, reagents preparation, calibration, testing, calculation, reporting, and
cleanup (after training period) of parameters that are performed on-site.
 Perform all duties in a safe manner, including housekeeping duties as required which
may include: Dishwashing, Proper bottle disposal, Proper sample disposal, and other
housekeeping duties as required by the testing and maintain clean lab and work area.
 Perform calculations associated with the test results.
 Perform data entry as required by testing and review and validate test results.
 Utilize critical thinking skills to make operational changes in the wastewater treatment
facility to either optimize conditions or correct operational conditions.
 Perform duties within timeframes prescribed and at expected level of quality, quantity,
and teamwork.
 Maintain proper stock of supplies, reagents, and standards. Adhere to basic Laboratory
courtesy.
 Operate equipment and follow procedures in accordance with ISO 9000 and ISO14001
standards.

 Manage and adjust chemical dosing systems to maintain the required chemistry in the
wastewater treatment system.
 Provide training for new employees as needed.
 Crosstrain on operational duties so that additional operational redundancy is present on-
site.
 Other duties as needed.

Knowledge, Skills & Abilities 
 Knowledge of basic chemistry.
 Knowledge of basic laboratory techniques and equipment: pipettes, burettes, graduates,
beakers and flasks, other basic lab equipment
 Knowledge of basic computer skills.
 Knowledge of basic math.
 Skilled in the use of basic math and laboratory calculations.
 Ability to properly use: a balance, a thermometer, hand tools (screwdriver, wrenches,
pliers, etc.), drying ovens, tweezers and tongs, other lab equipment required by testing
(as trained) and a pipette bulb.
 Data interpretation, record keeping reporting and critical decision-making skills.
 Working knowledge of UV/VIS Spectrophotometers, HPLC Instrumentation, and pH
meters, inline analyzers, and gravimetric assays.
 Ability to properly perform test methods assigned.
 Ability to read and follow methods for test procedures, reports, and QC. 
 Ability to read and implement Instrument/Equipment manuals.
 Ability to read, comprehend, and implement test methods.
 Ability to read, write, and communicate orally in English in a fluent manner.
 Proficient in Google Suite or related software.

Qualifications

Education & Experience
 High School diploma or equivalent
 Pass a TCEQ Class D Wastewater Operators exam within 6 months of employment.
 Forklift license and experience a plus.
 Experience working in wastewater treatment is strongly preferred.
 Experience working in a fast-paced work environment is a plus.
 Lab experience strongly preferred.
 Laboratory Software: LIMS systems, Minitab preferred.

Additional Information

We offer competitive compensation and benefits working in a dynamic environment with
challenging projects and training provided to ensure your success.
We realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every level and
are proud to be an equal opportunity workplace!
Working Conditions Work is performed primarily indoors (lab environment) but may be
required to work outdoors in and industrial environment. May be exposed to release from
surrounding complex or laboratory which may include but not be limited to: low level beta
particles (Ni 63) radiation source, chemicals, solvents, electrical (instrumentation),fumes and
odors, dust, toxic waste and other hazards associated with working in an industrial area.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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