Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That’s why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more. For more information, visit http://www.vericast.com or follow Vericast on LinkedIn.

The FI Sales Instructional Design Manager will work closely with the VP of Sales Enablement to create, develop, and implement high-quality training solutions that align with business goals and support Sales Associate development. This role involves conducting sales training needs assessments, integrating training activities to address identified gaps, and proactively delivering effective solutions.

KEY DUTIES/RESPONSIBILITIES

Content Development and Instructional Design Execution (50%)

• Lead the creation of sales eLearning and live training materials, including workshops, workbooks, facilitator guides, and learner guides, using solid instructional design methodologies and adult learning theories.
• Conduct thorough needs assessments with Product Owners and Sales Leads to determine the criteria for training modules from the ground up. 
• Collaborate with Subject Matter Experts (SMEs) and stakeholders to design, write, and create storyboards for eLearning modules.
• Produce high-quality eLearning modules using instructional design tools and publish them on the LMS (Learning Management System) platform.
• Conduct quality analysis, proofreading, and editing on completed deliverables.
• Research and select appropriate photo and image assets to enhance training projects.
• Assist in coordinating and executing live training events, including recording webinars and posting content on the LMS.

Collaboration with Subject Matter Experts (25%)

• Work closely with subject matter experts and sales stakeholders to ensure that program content, learning objectives, and delivery modes meet the needs of the sales organization.
• Continuously evaluate course content for relevance and effectiveness.
• Continuously gather feedback from training participants and/or training leaders and assess post-training performance results.

Sales Enablement Learning Management System (LMS) Management (15%)

• Ensure the LMS has the appropriate content available for the sales team in collaboration with the VP of Sales Enablement.
• Ensure the LMS is functioning effectively to support training initiatives.

Process Management (10%)

• Drive and evaluate content presentation and design approaches, offering suggestions and alternative solutions to achieve the best possible outcomes.
• Implement process improvements to enhance the efficiency and effectiveness of training initiatives.

EDUCATION

• Bachelor of Science or Bachelor of Arts or equivalent degree/certification in Instructional Design from an accredited university (Preferred)

EXPERIENCE

• 2-4 years of experience designing eLearning modules for corporate training (Required)
• Experience designing corporate training courses in the technology and/or digital industries is a plus.
• 2-4 years of experience working within commercial operations, such as Sales, Marketing, Operations, or Human Resources, is a plus.
• Experience in financial institutions is strongly preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Proficiency in applying instructional design protocols and adult learning principles to develop blended learning approaches.

EQUIPMENT/SOFTWARE UTILIZED

• Proficiency in one of the following; Adobe Captivate, Articulate 360, Camtasia, or similar instructional design software (Required)
• MS Office 360 Suite (Teams, Power Point, Word, Excel)
• Mindtickle experience preferred
• Articulate storyline experience strongly preferred

DECISION MAKING

•  Ability to set strategy and make out-of-box recommendations and solutions

Base Salary: $85,000 - $100,000

Position is eligible for an annual bonus incentive program.

The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.

Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K with company match and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at [email protected]. EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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