Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Purpose

The Business Development Manager (BDM) will be responsible for managing a portfolio of small and medium sized Visa clients, and to drive business growth for Visa and its clients.  The BDM has to develop and maintain the relationship between Visa and its clients, represent Visa to its clients, and to execute the corporate strategy for the markets.   The BDM will also support the Pakistan Country Manager and internal stakeholders with data, analytics, internal reporting and creating presentations and documents on an ongoing basis.  The Business Development activity could extend beyond Pakistan to also cover small and medium sized clients in other markets within the MENA region.

Principle Responsibilities/Key Results Area

Business Development

• Work closely with Country Manager to develop and maintain the relationship between Visa and the clients
• Support MENA Head of Mid-Market Clients in building and rolling-out a standardized service model for Mid-Market clients
• Identify and execute on opportunities for revenue growth within the Mid-Market segment Develop product roadmap and sales plan to drive growth
• Deliver incremental revenue through sales of Value Added Services such as risk products, data products and consulting solutions that meet needs of the clients 
• Upskill clients in a targeted manner through training sessions, webinars and workshops
• Collaborate with all members of the Pakistan team and with the MENA Mid-Market team, and support others in balancing workload when required
• Attend to client queries and issues, and provide timely and efficient solutions
• Contribute to development, production and implementation of initiatives outlined in the Pakistan strategy
• Monitor and analyze competitor activities and contribute to develop/respond effectively
• Support the obtaining of new licenses, opening of new BINs, card design and authorization / decline improvement initiatives
• Manage daily tasks such as maintaining and updating clients contact lists, and upload required documents in CRM software tools.
• Ensure compliance with Visa requirements of service levels, integrity of records and efficient resolution of complaints
• Identify key opportunities within the portfolio, and provide analysis and business case to address them
• Support BD team in preparation of presentations/pitches to clients
• Support internal compliance requirements for the BD team
• Provide periodic client reports (weekly/monthly/quarterly) as agreed with Country Manager and Head of Mid-Market
• Preparation of regular analysis reports for market and for clients, focusing on portfolio performance and market share, comparison with targets by quarters.
• Regular sales visits in support of BD Team

Corporate Hospitality

• Organize and execute events related to corporate hospitality in Pakistan
• Manage, forecast and update event planner report.
• Budgeting, costing and co-ordination with external event management companies.
• Event management: event registration (Client Forums, Fraud/Risk Forums, Workshops and other client  related meetings  which requires agency involvement), Legal compliance check, registration of participants, post-event reporting with the relevant departments and a quarterly GTE SOE report).
• Manage cost center expenditure within budget parameters, payables and month end financial reconciliations.
• Provide local support to legal and accounts team and coordinate with local authorities for the timely resolution of Tax and legal related issues

Reporting, Relationships & Interactions 

• Based in Karachi, this role reports to the Pakistan Country Manager and to the MENA Head of Mid-Market clients
• This position will involve frequent interaction with key Visa stakeholders, including financial institutions, processors, acquirers, merchants, etc.
• This individual is expected to interact effectively with all levels of Visa management and staff
• Strong collaboration skills and teamwork are a must as the individual has to work closely with colleagues located across the globe in various functions like Marketing, Products, Merchant Solutions, Finance, Consulting, Risk etc., many of whom are based in locations outside of Pakistan.

Business 

• Possesses knowledge of business development, primarily focused on execution
• Bachelor’s Degree in Business or related field, with at least 3 years professional experience in retail banking / financial services / payments sector
• Strong technical competencies and ability to utilize systems to extract, capture and interpret data
• Ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment with a strong bias for action
• Independent and entrepreneurial self-driven team player who is willing to roll up sleeves and do whatever is necessary; general manager/ owner mentality
• Understanding of the four party payments ecosystem and respective roles and responsibilities of each participant  
• Experience in external client facing roles delivering projects or products
• Project management skills with the ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders at both senior and junior levels
• Excellent verbal and written skills. Demonstrated ability to effectively communicate complex technical and business issues and solutions to a variety of stakeholders
• Ability to understand the marketplace dynamics including the regulatory environment, technological and consumer behavioral shifts and tying this back to impact on Visa
• Strong Microsoft Office skills (Word, PowerPoint, Excel)
• Confidence and ability to influence and negotiate

Technical 

• Knowledge of core BD skills & competencies via practical experience
• Proven Sales, Negotiation & Influencing skills
• Time management, multitasking skills
• Creation of professional briefs and presentations

This role is based in Karachi, Pakistan