Client Consulting Analyst
- Full-time
- Job Family Group: Sales and Business Development
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
As a Consulting Analyst, you will be leading and / or working on VCA engagements where you are expected to:
- Use Visa and external data to analyze client needs and identify opportunities for consulting assignments with Visa’s key clients.
- Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate, and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision, and project delivery).
- Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
- Develop propositions by closely working with Client Relationship Managers, promoting the solutions with external clients and, executing and delivering the consulting engagement to clients
- Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion
Qualifications
We are looking to hire candidates who have already accumulated a variety of experience, curious about the payments industry, results-driven and client-centric.
Specific skills and experience you will bring are:
- Solid experience (5+ years) in consulting, corporate strategy, or business management
- Strong experience in managing complex projects
- Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
- High degree of intellectual curiosity, with a motivation to understand the why behind each business challenge or opportunity
- Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
- Excellent detail orientation, ensuring the highest level of quality/rigour in reports and data analysis
- Excellent presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data
- Strong commercial acumen, with experience in working on business/value cases that prove ROI
- Willingness to travel where required for project delivery
In addition, you will ideally bring the following:
- Experience in payments or retail banking industry
- Experience in customer experience design (using human centred design / design thinking)
- An understanding of statistical analysis, modelling, scoring schemes, etc.
- An understanding of retailer-led digital innovation
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.