Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Overview

The Japan Client Relationship Management (CRM) team is accountable for managing client relationships with payment ecosystem stakeholders such as banks, financial institutions, platformers, eCommerce companies, wallet providers, etc. We coordinate across various business functions in Japan, as well as global offices, to support the business growth of our clients.

What a Analyst, Account Executive does at Visa:

Reporting to the Business Development Team Leader, this role is responsible for supporting some of Visa Japan’s key clients through relationship management and business planning with cross functional colleagues within Visa to develop and execute on account plans.

Key responsibilities of the role include:

• Excellent execution of key strategic priorities.
• Distill the right vision and strategy for client relationships in collaboration with cross-functional Visa team members.
• Working with client executives to ensure their priorities and operational capabilities are clearly understood and our work plans are clearly aligned with them.
• Act as the orchestrator of how our clients consistently experience the best of Visa’s global expertise.
• Achieving optimal balance of client and Visa’s interests.
• Driving delivery of a quality sales pipeline for core products and value-added services.
• Take clear ownership and accountability of the risks of the business and ensure that as a team, we effectively manage risk through consistent application of all of Visa’s relevant Key Controls.

Why this is important to Visa

As a business that’s success is primarily driven by how well our solutions deliver results for our clients and how strong our relationships with those clients, the business development executive is needed to ensure solution delivery on our highest value opportunities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What you will need:

Key Competencies

• Ability to develop strong connections with clients at both working and managerial levels.
• Excellent presentation, communication, questioning, and networking skills.
• Commercial acumen: applies commercial analysis to evaluate business opportunities and ensures that budget, profitability, and earnings targets are based on valid assumptions and appropriate business models.
• Ability to lead cross-functional teams with a collaborative and results driven leadership style that is both inclusive and capable of decisive action.
• Self-starter with demonstrated ability to take initiative, and adapt in a fast changing, often ambiguous market context.
• Disciplined approach to risk management; identifies and analyses the risks when making decisions.
• Highly disciplined and organized approach to execute consistently and systematically on both immediate and long-term priorities.
• A strategic thinker who creates a clear vision and then breaks the objective into clear deliverables phases.

Qualifications

• Proven ability to design, negotiate and manage execution of business agreements.
• Good understanding of Japanese financial services industry. Knowledge and experience with payments, eCommerce, and mobile technologies is a plus.
• Experience in stakeholder management at large, complex organizations.
• Fluent in Japanese and business level English.
• Minimum 5 years’ experience in sales, business development or management consulting.
• Experience in planning, managing, and closing complex and competitive sales efforts.
• High proficiency in Microsoft PowerPoint and Excel. Proficiency in other business analysis applications (Power BI, Tableau, etc.) and/or data analytics is a plus.
• Strong academic credentials. An MBA or similar degree from a top tier institution is a plus.

Personal Characteristics

• Very client focused.
• Strong at networking. A connector of people, communities, and clients in Japan and across Visa.
• Has stature, gravitas, reputation, and professional attitude, internally and externally.
• Drives for achieving superior end to end results, in a sustainable way.
• Curious, with a drive to continuously learn.
• Disciplined and organized in a way that enables consistent delivery of results while also being able to respond well to unexpected demands.
• Courageous, accountable, and willing to challenge the status quo, and drive innovation.
• Trustworthy and possesses highest standards of ethical conduct and integrity.
• Has high levels of professional humility and actively seeks and uses feedback constructively.
• Genuinely cares for and is inclusive of people, supports people’s wellbeing.