WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

About the Role

• In this role you will work closely with Underwriters of North American Region for a global Multiline Insurer to support the business. We are looking for individuals with at least 3 years’ experience in Insurance operations, who are customer-focused, pay great attention to details and have a proactive attitude towards problem-solving.
• Stakeholder management and delivery management would be the key responsibility
• Experience in Case-Pricing would be helpful, knowledge of pricing elements such as exposure rating/ experience rating, use of ILF, LDFs etc... Interpreting loss reports & submission details for general Insurance business for underwriting decision across primary, umbrella, and excess accounts.
• Support the Underwriting support task - review risk request, risk assessment, process loss reports, generate quotes, handle endorsements for General Insurance Business- spearhead the whole process by setting up standard operating procedure and review adherence.
• Perform QC at various stages to ensure the quality of work across stages.
• Engage in the discussion with underwriters and keep manager apprised as necessary to manage challenges and workload to maintain account SLAs.
• Participate in training sessions internally.
• Participate in review of performance standards, metrics and controls applicable to the process.

• University Degree or equivalent
• Certifications in Insurance underwriting such as CPCU would be a value add
• Minimum 3 years of similar Insurance Underwriting Operations experience required.
• Background in Actuarial Science would be an advantage 
• Strong customer focus and service orientation
• Excellent skills – MS-Office and SQL