WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.

The Sourcing Coordinator role is a member of a client sourcing service delivery team, supporting clients with a wide range of activities within the source to pay procurement life cycle.

The Sourcing Coordinator will work with the Client Category/Sourcing Managers side by side and perform project activities as assigned including, but not limited to, gathering, and analyzing requirements for sourcing request, communicating with the requestors to close any data gaps, understanding Client’s category strategies, and documenting/updating supplier lists, sourcing templates and other category knowledge as required.

The Sourcing Coordinator will act as a liaison between the Client Stakeholders, Client Category/Sourcing Managers, and the procurement operations team, reviewing projects and making decisions based on defined category strategies or escalating to Category/Sourcing Managers as needed.

Key Responsibilities / Job Duties:

Understanding the Category Strategy of multiple verticals under the infrastructure organization

Document and maintain category sourcing instructions contained in category strategy card, including bid thresholds, RFx templates, supplier lists and competencies, etc.

Work with Sourcing Managers to develop and document standard templates and category job aids to be used for ongoing sourcing activities

Assist Sourcing Managers with category strategy development and improvement, including but not limited to overall spend data analysis and summary, project scoping discussion with the stakeholders, providing assistance with requirement gathering prior to project scoping, supplier market research, overall category strategy documentation, sourcing strategy development, supplier business reviews, etc.

Sourcing Execution

Support (RFP, RFI, RFQ) complex sourcing projects on behalf of Client Sourcing Managers from a strategy perspective

Provide coordination and support of supplier management during sourcing process

Conduct post RFx Analysis per guidelines and directions from the Client Sourcing Manager

Conduct project wrap up activities, including client and supplier follow up, closure on award decision, further competitive bidding recommendations, data review prior to presentation to stakeholder

Work with procurement operations team in issue resolution post sourcing projects

Client and Project Management

Manage client expectations on project scoping, on-time project management, on-time supplier deliveries etc

Develop mastery in multiple core phases of the sourcing methodology and provide mentoring and training to the team members Coach, transfer knowledge, and develop team members to be more effective in their current roles

5 to 7 years Source to Contract experience

Bachelor’s degree, Master’s preferred

Stakeholder management experience

5+ years of Project management experience

Demonstrated intermediate level proficiency with Microsoft Word and PowerPoint

Advanced user of excel and pivot tables or equivalent similar tools such as Tableau

Source to Pay experience needed

Data Center Construction and Facilities category knowledge preferred

Ability to work in fast paced, technology environment

Dynamic and energetic

Ability to multi-task and project manage to closure

Additional Information:

Knowledge, Skills and Abilities

Procurement Functional/Technical Skills

Deep understanding of procurement methodology and ability to apply various concepts to sourcing activities at the Client

Familiarity with various best practice sourcing approaches and techniques

Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements

Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data

Category specific knowledge and experience

Ability to work with various technology platforms

Business Fundamentals: Excellent written and verbal communication skills

Demonstrated teamwork and team leadership capabilities

Excellent project management skills including project planning, time management, multitasking, critical path definition

Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills

Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups

Solid decision-making ability using available facts in sensitive client situations. Information will be kept confidential according to EEO guidelines.