WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 62,000+ employees.

About the Role:

We are seeking an outstanding Corporate Receptionist & Office Admin to deliver exceptional service to clients & guests entering and exiting the premises daily.
This position is ideal for someone with a high-end customer service background who enjoys interacting with people. The role encompasses general reception duties and administrative tasks. The successful candidate will work in a prestigious building equipped with high-end facilities.

Job Duties:

• Reception & Visitor Management: Greet and welcome visitors, manage the reception area, and provide exceptional customer service.
• Office Operations & Supplies: Oversee daily office operations, including inventory management of supplies and equipment, ensuring a clean and organized workspace.
• Mail & Package Handling: Manage all incoming and outgoing mail and package deliveries efficiently.
• Meeting Coordination: Schedule and organize meetings, maintain accurate meeting calendars, and ensure meeting rooms are prepared according to specific requests.
• Facilities Maintenance: Coordinate with building management and external contractors for timely repairs and maintenance of office facilities.
• Compliance & Safety: Ensure adherence to health and safety regulations, maintaining a safe working environment.
• Space Management: Maintain a professional and welcoming office environment, including reception, inventory storage, and common areas.
• Facility Inspections: Conduct regular inspections of office facilities to proactively identify and address maintenance needs.
• Security & Access Control: Manage office security protocols, including access control and coordination with building reception for guest and employee access.
• Communication Management: Answer and direct incoming phone calls and emails promptly and professionally.
• Inquiry Resolution: Address and resolve inquiries from visitors and employees efficiently.
• Invoice Processing: Process invoices and expenses from department correspondents accurately and in a timely manner.
• General Administrative Support: Perform ad-hoc administrative tasks as required for visitors, visiting WNS staff from international locations, etc.

• Previous experience in a similar role
• IT proficient in Outlook, Excel and Word
• Strong communication and interpersonal skills.
• Teamwork
• Ability to provide bespoke service, remembering preferences and specific needs/requirements.

• Immediate Joiners Preferred
• 1 Year Fixed Term Contract Role directly with WNS
• Budgets for the Role - 28- 30K GBP + 25 Days of Annual Leaves + Standard Benefits