WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Post completing Pre process, process training and OJT users are expected to perform below responsibilities1 Follow process updates, work instructional manuals and other documents2 Achieve productivity and accuracy levels month on month3 Adherence to team targets and goals4 Follow roster, transport and other team plans5 Complete periodic mandatory training and compliance checks6 Attend any other training for upskilling, etc.Required :1 Good communication skills - English2 Willing to work in night and rotational shifts3 Ability to successfully complete Pre process and process training provided by WNS4 Ability to meet targets, achieve productivity and quality levels5 Ensure compliance with approved procedure and work instructional manual6 High on values and Integrity7 Analytical skills with problem solving abilityPreferred : 1 IATA / UFTAA certified2 Diploma in Travel & Tourism3 PRA experience

Graduate mandatory, IATA preferred, Good communication skills and ready for rotation shifts