Assistant Manager - Entertainment Production Services
- Full-time
- FLSA Status: Exempt
- Division: 22700 - G&A
- Career Areas: Entertainment / AV
- Status: Full-Time
Job Description
Wynn Las Vegas has an in-house 24/7 full service Entertainment Production Services and Sound & Video Department to accommodate audio-visual and technical requests associated with convention, exhibit, private and catered event functions. Customer support for our clients is the number one factor that determines our department success.
Job Summary:
Reporting to the Executive Director of Entertainment Productions Services, the Assistant Production Manager of Entertainment Productions Services will be required to:
- Manages and oversees all assigned event production schedules, equipment lists, labor requests and facility requirements for smaller events as assigned.
- Creates client proposals, production estimates, vendor requests and invoicing.
- Creates and maintains timetables for projects, manages production deadlines and resources, communicates effectively and works with a high degree of creativity and personal responsibility.
- Communicates expectations and roles to assigned event staff.
- Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
- Contributes to the financial health of the department by maximizing revenue opportunities and controlling costs.
- Effectively manages internal and external guest relations, some of which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
- Ensures the department delivers a maximum level of customer service and production value.
- Works with safety as a priority and follows department and company safety standards.
- Ensures all Wynn Las Vegas core values, property and department standards are implemented and applied.
- Provides positive feedback, coaching, and enforces progressive discipline in accordance with established policies and procedures for technical staff when necessary or warranted.
- Perform all other duties as assigned.
Qualifications
Job Experience / Education:
- Must have a high school diploma or equivalent.
- Minimum of five (5) years’ experience in a management function with large scale, location based, live theatrical production and convention/special events.
- Required current OSHA 30 General Industry Safety card.
- Must have experience with project planning and management.
Knowledge, Skills and Abilities:
- Ability to work under pressure as well as manage and lead technical staff and management.
- Willing to define, practice and conform to safe working procedures.
- Knowledge of OSHA health and safety protocols is required.
- Must possess excellent problem solving skills and strong interpersonal skills with proven talents in leadership, safety, and teamwork.
- Must possess good written and verbal communication skills.
- Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
- Strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, & PowerPoint.
- Must be able to work evenings, weekends, holidays and long hours.
- Models a professional and polished appearance as required by company guidelines.
- Must be able to interact with internal and external guests in a professional manner.
- Maintains relevant knowledge of industry through continuing education and training.
- Must have legal authorization to work in the United States.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.