Security Officer - K9
- Full-time
- FLSA Status: Non-Exempt
- Division: 22700 - G&A
- Career Areas: Security / Surveillance
- Status: Full-Time
Job Description
Job Summary:
Security Officers - K9 primary responsibility is to maintain the safety and security of patrons, employees, and the Wynn and Encore property. Security Officers - K9 will utilize a specially trained and certified detection canine to perform job specific tasks. Security Officers - K9 will be required to effectively enforce company and departmental policies to ensure a secure environment. Security Officers - K9 are expected to provide exceptional customer service and uphold the Forbes Five-Star standards and the Wynn Resorts Core Values and Behaviors.
Job Responsibilities:
- Maintain the Wynn and Encore standards of exceptional service to patrons and employees.
- Will adhere to all Forbes-Five Star standards in order to maintain the integrity of the Wynn and Encore Las Vegas ambiance while promoting hotel facilities and services.
- Enforce safety policies and procedures to create a safe environment for all.
- Patrol the property, respond to calls for service, and gather guest information related to security and safety incidents.
- Perform crowd management control and scene management.
- Provide basic medical assistance in accordance with department training.
- Perform ID checks to ensure compliance with state laws and company policies.
- Monitor and restrict access to designated areas.
- Communicate clearly and concisely via radio and telephones.
- Maintain knowledge of gaming, state, and city laws.
- Collaborate with the Security Manager, security personnel, and departmental representatives to effectively execute security protocols and policies.
- Train and care for the canine according to company policy, ensuring daily safety, well-being, feeding, watering, and medication as needed.
- Maintain cleanliness and hygiene of the kennel, including waste management, while monitoring and reporting any health or behavioral concerns regarding the animals.
- Perform other job related duties as assigned by management.
Qualifications
Job Requirements:
- Excellent communication skills, both verbal and written, in English.
- Demonstrates a basic understanding of Microsoft Office applications, including Outlook, to facilitate effective communication and scheduling.
- Responsible for accurate record keeping and performing various office duties, including clocking in and out, to ensure operational efficiency.
- Ability to handle problems involving patrons and operation issues while maintaining a positive attitude.
- Exceptional customer service skills.
- Ability to work effectively in stressful, high pressure situations.
- Ability to work alone or in a team environment.
- Maintain confidentiality of patron information and hotel data.
- Attention to detail in performing essential job functions.
- Physical ability to stand, sit, kneel lift indoors for extended periods of time.
- Possession of a valid Nevada Gaming License, CPR certification, and Alcohol Awareness certification. CPR certification completed after hiring.
- Attend and successfully complete annual training sessions and certifications relevant to essential duties
- Must be 21 years of age or older.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.