Corporate Credit Card – Support

  • Full-time
  • Legal Entity: Bosch Global Software Technologies Private Limited

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :
oles & Responsibilities :
Corporate Credit Card Knowledge: Understanding of corporate lo processes, including transaction approval flows, cardholder limits, and how transactions are categorized.

  • Able to understand company-specific corporate credit card policies and the ability to guide card holders based on those.

  • Has knowledge and experience in payments handling for corporate credit cards  

  • Basic Financial Knowledge,understanding of credit card billing, statements, and transactions, including terms like charge backs. Experience with Citi bank application will be an advantage.

  • Able to work with customers internal. 

  • Time Management: Prioritizing tickets based on urgency and importance.

  • Expense Reporting Guiding employees on how to classify their travel and other corporate expenses through Travel platform.

  • Ensuring that all tickets are handled within the specified time frames to meet company SLAs.

  • Expertise in Ticketing system, experience with ticketing software like Service Now, or other customer support platforms.

  • Good Communication and presentation Skill
     

Qualifications

Educational qualification:B.com,M.com,MBA

 

Experience : 1 or 2 years

 

Mandatory/requires Skills : Basic Accounting Knowledge, Handling Corporate Credit Card

Preferred Skills : Handling the customer Quires, handling ticketing tool.
 

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